! UK subscription contract rules (DMCC Act 2024) are not yet in force. The draft regulations name 1 January 2027 but are still a draft not yet made; GOV.UK (2 Apr 2026) said spring 2027. Checked 11 Nov 2026. Status details →

Cooling-off checklist

Answer a few questions to see whether the UK 14-day cooling-off period may still apply.

1. Where did you sign up?Online or in an appBy phoneBy mail orderAway from the business (e.g. at home, doorstep)In the company's shop or premises

2. What did you sign up for?A service (e.g. gym, streaming service, membership)Digital content (e.g. app content, downloads)Goods delivered to you (e.g. recipe box)

3. When did you sign up? (For goods: when did the first delivery arrive?)

4. Did the company give you information about your right to cancel?YesNoNot sure

5. Did you ask for it to start straight away (and, for digital content, accept you would lose the right to cancel)?YesNoNot sure

6. Is this a free or discounted trial that turned into a paid plan, or a renewal of 12 months or more?YesNoNot sure

Please answer every question and enter a date.

Sources (fetched 11 Nov 2026)

Consumer Contracts Regulations 2013, reg. 29 (right to cancel)
Consumer Contracts Regulations 2013, reg. 30 (normal cancellation period)
Consumer Contracts Regulations 2013, reg. 31 (period extended if not informed)
Consumer Contracts Regulations 2013, reg. 36 (services started in the cancellation period)
Consumer Contracts Regulations 2013, reg. 37 (digital content)
Citizens Advice: Cancelling a service you've arranged
Draft Consumer Subscription Contracts (Cancellation and Information) Regulations 2026
GOV.UK press release, 2 April 2026: crackdown on subscription traps

Not legal advice. We only show each company's own published method and official sources, with the date we last checked.

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Cancelpath · Last checked 11 Nov 2026 · No affiliation with any company listed.