Official cancel path

How to cancel Adobe (Creative Cloud and other plans)

Official methodLast checked 11 Nov 2026

No bank login · No stored passwords · Only steps the company publishes

1Sign in to your Adobe account.
2In the Plans and payment window, select Manage plan for the plan you want to cancel.
3Select Cancel your plan.
4Check your plan details and then select Continue to cancel.
5Select the reason for cancellation, and then select Continue.
6Review the cancellation details and then select Confirm cancellation.

6 steps shown on the company's page

Good to know (from the company's page)

Adobe says that for an annual plan paid monthly, cancelling within 14 days of the initial order gives a full refund; after 14 days, Adobe charges a lump sum of 50% of the remaining contract obligation (see the source page for how long service continues).
You can't cancel while a payment is processing or has a problem: Adobe says wait 24 hours and try again.
Each plan must be cancelled separately. Bought through Apple, Google or Microsoft? Use their process.