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Official cancel path

How to cancel Dropbox (Plus, Professional, Essentials)

Official methodLast checked 11 Nov 2026

Source: help.dropbox.com

No bank login · No stored passwords · Only steps the company publishes

1Log in to dropbox.com.
2Click your avatar (profile picture or initials) in the bottom-left corner.
3Click Manage account.
4Click Cancel plan at the bottom of the page.
5Select a reason for cancelling.
6Click Continue canceling or Confirm change and follow the prompts.

6 steps shown on the company's page

Good to know (from the company's page)

Dropbox sends an email confirmation.
No Cancel plan option? You may have bought on mobile: cancel through your device's app store.
Your account changes to Dropbox Basic (2 GB) at the end of the billing cycle. Downgrading is not the same as deleting your account.

Related

Sources (fetched 11 Nov 2026)